Acceptance
All sales are subject to and expressly conditioned upon these Terms and Conditions of Sale set forth herein and upon buyer’s consent to same. No variation of these Terms and Conditions of Sale shall be binding on seller unless agreed to in writing and signed by an officer or other authorized representative of seller.
Orders
We accept orders online through our website. You may also send an email to dlascientifichub@gmail.com or contact@dlagroup.in , or call us at +91-97070-60388. Please be ensuring to send us a formal PO as our requirements mandate.
Condition of Sales
Under the Govt. of India regulations, several of the products available for purchase from DLA Scientific Hub/Group are available for research uses only. All DLA Scientific Hub /Group products are for research or manufacturing use only unless they are specifically labelled for in vitro diagnostic use. Products should not be used for human therapeutics.
Pricing and Content Information
DLA Scientific Hub /Group services many markets and customers, including end-users, distributors and other wholesalers worldwide while providing e-commerce applications. Pricing information presented online is valid for India-based and other select national end-users wherein DLA Scientific Hub /Group sells directly.
All sales are subject to DLA Scientific Hub /Group review and approval, which will be considered against existing distribution agreements present in various national wide territories. In the event that an item is listed at an incorrect price or you are ineligible to order such item(s), DLA Scientific Hub /Group shall have the right, at DLA Scientific Hub /Group’s sole discretion, to refuse or cancel any orders placed for that item. Any order placed online from a new customer, is subject to DLA Scientific Hub /Group’s approval, new account screening and application process. Until the new account process is complete, no order will be approved or shipped.
Order Acceptance
All orders are subject to DLA Scientific Hub review and approval before any shipment is made. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and accounting department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
Pricing Agreements
DLA Scientific Hub provides quotations in Indian rupees with a validity of 30 days, but quotes may be subject to change at any time by Company without prior notice. To receive a quote, please visit our office or email at contact@dlagroup.in. Prices may also be set in our Distribution Agreements.
Shipment
Immunoassay products may be transported at ambient temperature provided transit time less than 2 days within North East India and less than 7 days other part of the country.
Payment and Credit Terms
DLA Scientific Hub requires new customers prepay their initial orders. Based on products ordered and other factors, DLA Scientific Hub may, at its discretion, establish credit and payment terms, which are typically net 30 days.
Evaluation Samples
It is our policy to provide immunoassay kit samples to distributors for a nominal fee. Please request “Distributing DLA” from DLA sales team by contacting contact@dlagroup.in. This document discusses the initial terms of business.
Special Handling
Products requiring special packaging, such as dry ice, are subject to a handling charge.
Returns
No returns are accepted without prior authorization from DLA Scientific Hub. Please contact contact@dlagroup.in to determine eligibility of return and applicable restocking fees.
Product Certificates
At time of shipment, DLA Scientific Hub will email all Certificates of Analysis for your included product lots confirming that quality control standards were met.
Interpretation
These Terms and Conditions of Sale shall be construed according to their fair meaning and not strictly for or against buyer or seller.